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Peak Help wins Most effective Outsourcing Supplier of the Yr at 2022 ICMI World-wide Get in touch with Center Awards

CAMBRIDGE, Mass., Nov. 29, 2022 /PRNewswire/ — Peak Guidance is enthusiastic to announce that it has gained Very best Outsourcing Service provider of the 12 months at 2022 Worldwide Consumer Administration Institute International Call Center Awards. The award is provided to groups that showcase a large amount of motivation to elevating client and crew working experience.

Peak Support has seasoned significant development in 2022. Our largest differentiator from other BPOs is our potential to provide consumers in a substantial progress stage. Peak Support’s specialty is aiding purchasers whose needs are ever-modifying, pivoting together with them whilst furnishing white glove company with a human touch. Our experienced workforce can forecast and take into consideration future traits and normally provide as a strategic companion in shopper selection making. Peak Help gives custom-made client support solutions to align with the exclusive goals of customers in all industries.

“We started out Peak Guidance in 2015 after we were laid off,” said Jonathan Steiman, CEO of Peak Assistance, who started the business with Bianca Lazaro and Hazel Abijay in 2015. “We realized we experienced one thing – solid doing work associations, deep private connections, and a need to do one thing major. To be recognized as the Very best Outsourcing Associate by the Global Client Administration Institute (ICMI), a foremost publication in our industry, is a big deal. It is really the end result of our talented and tireless staff showing up, diving in and keeping at it for our entire world-class consumers.”

John Yanez, Main Functioning Officer of Peak Help, reported, “We realize that our clients’ wants are distinctive. They Peak Assistance meets clientele where by they are at and evolves with them. This award is a testomony to our remarkable group, which is deeply pushed by furnishing an fantastic customer experience for our customers and their consumers.”

“I am so happy of our workforce for earning this award,” claimed George Tillotson, Senior Director, Profits. “I imagine that internally at Peak Aid, we know how devoted we are to our clients’ achievement. Having said that, it is fantastic to be acknowledged publicly by ICMI, and have an award to display for all of our efforts.”

Peak Support is devoted to furnishing excellent support to high-growth companies. We present a huge array of solutions including customer aid, profits functions, and organization course of action outsourcing. We seek the services of the ideal agents in the enterprise, and we are relentlessly committed to assisting our consumers realize success. In the final yr, Peak Aid arrived at amount 1,035 on the Inc. 5,000 checklist. Peak Help has been certified as a Fantastic Area to Perform and identified as a Best World BPO by Clutch. 

Enterprise Identify: Peak Support 
Handle: 678 Massachusetts Ave #901 
City: Cambridge 
Point out: MA 
Zip Code: 02139 
Cellphone Quantity: (866) 620-5538 
Electronic mail: [email protected] 

Source Peak Guidance