Ushur’s AI-pushed platform and Virtusa’s digital engineering gurus staff up to allow elevated electronic activities and revolutionize consumer interactions.
SOUTHBOROUGH, Mass., March 28, 2023 /PRNewswire/ — Ushur, the chief in protected and AI-powered Purchaser Experience Automation™ (CXA), announces now a strategic partnership with Virtusa to develop the abilities of its automated knowledge platform. Virtusa will take innovation initiatives and groundbreaking techniques to aid insurance policy companies change their business enterprise styles. By leveraging chopping-edge technologies and serving to make answers from notion to deployment, Virtusa drastically improves the results of digital transformation initiatives to support insurers grow to be much more competitive, agile, and profitable in present day market place. This strategic partnership of Ushur’s automation system and Virtusa’s transformation solutions will pave the way for insurers to greatly enhance and automate the client knowledge throughout assets and casualty, everyday living and annuity, and group insurance.
VP of Partnerships at Ushur, Bruce Holbert, mentioned, “Ushur partnerships are key to exposing our shoppers to technologies and companies ecosystems that can dramatically improve their buyer ordeals, and this Virtusa partnership is a important illustration of that. Virtusa clientele will locate a capable partner to consider their electronic client experiences to the next level. Our insurance policy clients will get the necessary automation technology to revolutionize their engagement with customers, workers, and partners.
“Incorporating Ushur’s system to our digital transformation ecosystem permits our consumers to radically elevate their digital activities and lets us to move at scale with a better velocity to supply pace at price for our consumers in the end,” reported Sunny Bathla, Senior Vice President and Customer and Insurance policies Small business Device Head at Virtusa. “We are thrilled that the collaboration involving Virtusa and Ushur will include automation and AI to the consumer ordeals. Combining our many years of expertise in buyer assistance and technological innovation providers, we are poised to revolutionize how businesses interact with customers. Virtusa and Ushur think that effective buyer knowledge style is finest reached by collaborating with our clientele from the ground up. Collectively, we’ll aid carriers generate value in imaginative ways for product sales and distribution, functions, statements, and underwriting”.
Virtusa and Ushur will use this strategic partnership to provide unprecedented automation, performance, and safety to organizations around the globe. By means of this collaboration, Virtusa and Ushur are committed to pushing the boundaries of technological know-how to deliver the most advanced consumer experience platform now. For a lot more info on the Ushur and Virtusa partnership, go to us below.
Virtusa Corporation is a world provider of digital organization tactic, electronic engineering, and information and facts technological know-how (IT) expert services and options that help customers adjust, disrupt, and unlock new worth by way of innovative engineering. Virtusa serves Global 2000 firms in the banking, economic expert services, insurance plan, health care, communications, media, amusement, travel, production, and know-how industries.
Virtusa allows clients develop their businesses with innovative products and services that create operational efficiency applying electronic labor, upcoming-evidence operational and IT platforms, and rationalization and modernization of IT purposes infrastructure. This is realized via a one of a kind strategy mixing deep contextual experience, empowered agile groups, and measurably superior engineering to develop holistic options that drive the business forward at unparalleled velocity, enabled by a tradition of cooperative disruption.
Virtusa is a registered trademark of Virtusa Corporation. All other enterprise and brand names may possibly be trademarks or service marks of their respective holders.
Ushur provides the world’s very first AI-driven Customer Knowledge Automation™ (CXA) system goal-constructed from the ground up to intelligently automate buyer journeys. Developed to present pleasant, hyper-customized buyer encounters by way of speedy problem resolution and unified, omnichannel engagement, Ushur is the initial-of-its-variety intelligence technique. It brings together Conversational Automation and Knowledge Get the job done Automation in a safe, no-code, cloud-native SaaS system to digitally completely transform just about every move of the comprehensive enterprise shopper encounter, from Micro-Engagements™ to full buyer journeys. Backed by foremost traders, together with 3rd Place Ventures, 8VC, Aflac Ventures, and Iron Pillar, Ushur’s Client Knowledge Automation™ options are at present in generation at some of the major healthcare and insurance coverage corporations throughout the world, such as Irish Everyday living, Aflac, Unum, Aetna, Cigna, and Tower Coverage.
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